Retention Specialist - Self Defense Industry - Remote, Hybrid, & HQ Options
Delta Defense LLC West Bend, WI
Security verification
Delta Defense LLC West Bend, WI
1 day ago
See who Delta Defense LLC has hired for this role
Delta Defense LLC West Bend, WI
1 day ago
Security verification
Save job
Welcome back
Sign in to save Retention Specialist - Self Defense Industry - Remote, Hybrid, & HQ Options at Delta Defense LLC.
- Report this job
Are you ready for a career you can BELIEVE in?
- Do you have a strong belief in the 2nd Amendment?
- Do you support the natural-born right to armed self-defense?
- Do you believe in the mission of the U.S. Concealed Carry Association (USCCA)?
Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the USCCA.
The USCCA helps responsible Americans avoid danger, save lives, and keep their families safe. Learn more about the USCCA at https://www.usconcealedcarry.com/
Elevate your career with us and reap the rewards of your success!
- Starting hourly wage is $22.00 per hour plus incentives
- 23 Days of Personal Time Off, 8 Company Holidays, plus paid day of Volunteer Service annually
- Workplace Flexibility - Headquarters, Remote Work-from-Home, and Hybrid options.
- Personal Protection, Fitness, and Home Office Reimbursement Program ($500 Annually)
- Robust Insurance Coverage Options: Medical, Dental, Vision, HSA, FSA, Life, STD, LTD, & Pet Insurance
- Complimentary USCCA Elite Membership & Store Discounts
Position SummaryAs a Retention Specialist at Delta Defense, you'll be the go-to person for our USCCA members re-evaluating their membership. Your role is an essential one, requiring a blend of empathy and professional assertiveness.
You'll be tasked with addressing member concerns, demonstrating the true value and benefits of our USCCA membership. Your ultimate aim? To foster member retention while addressing any additional needs they might have.
If you're eager to be part of a high-energy team that's all about making a difference, this could be the perfect fit for you. After all, our success is fueled by helping our members avoid danger, save lives and keep their loved ones safe. We need someone like you to help us do just that. So, are you up for the challenge?
Essential Duties & Responsibilities
- Develop and implement customer retention strategies to increase loyalty and retain business.
- Prevent cancellation of services by offering alternative solutions during inbound calls.
- Be clear, confident, concise and professional on the phone.
- Deepen member relationships through needs assessment.
- Ensure consistent follow up with members as needed.
- Coach, mentor and train other team members as needed.
Skills/Abilities And Education Requirements
- High school diploma or equivalent required.
- 1 year+ of retention-specific sales experience preferred.
- Required to pass and maintain Producer Property and Casualty License. Paid Training is provided for all hires.
- Excellent communication skills with the ability to quickly establish rapport with people.
- Strong conflict resolution skills and able to remain calm in stressful situations.
- Relentless follow-through and ability to balance multiple priorities.
- Possess a high level of professionalism and confidentiality.
- Confident, competitive and dependable.
- Demonstrates the Core Values of Delta Defense, LLC.
- Must be able to complete Full Time PAID Training (Monday-Friday) for the first 8 weeks upon hire.
- Training is virtual for remote employees.
This position can be performed in our beautiful headquarters in West Bend, WI, hybrid, or remotely.
Hiring For Full Time Positions Only. This Is a 40 Hour/week Position With 8 Hour Shifts. Now Hiring For The Following Shifts
- Tuesday - Saturday, 10:30am - 7:00pm (CST)
- Sunday - Thursday, 10:30am - 7:00pm (CST)
Why YOU should Work at Delta Defense!
- We are a fun, fast-paced, and rewarding place to work and grow!
- Nationally recognized in 2023 as a Newsweek Top 100 America’s Most Loved Workplace.
- Top Workplaces USA award in 2022!
- Named on Inc. 5000 “Fastest Growing Private Companies” list 13 years in a row!
- Milwaukee Journal Sentinel “Top Workplace” award 7 years in a row!
- Milwaukee Business Journal “Best Place to Work” award 6 years in a row!
After submitting your application, you will be asked to complete an online assessment required to advance in the candidate review process. We look forward to receiving your application!Benefits information can be reviewed at: https://www.deltadefense.com/careers
Anticipated application close: November 15, 2024
If you are a Colorado resident, please email us at recruiting@uscca.com to receive complete benefits information. Please include the job title in the subject line of the email.
PM19
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Other -
Industries
Consumer Services
Referrals increase your chances of interviewing at Delta Defense LLC by 2x
See who you know
Get notified about new Martial Artist jobs in West Bend, WI.
Sign in to create job alert
Similar jobs
-
Hospital Coding Educator Inpatient - REMOTE
Hospital Coding Educator Inpatient - REMOTE
Advocate Health
Allenton, WI
People also viewed
-
Physician Coding Educator - Production Coding
Physician Coding Educator - Production Coding
Advocate Health
Allenton, WI
Similar Searches
- Sports Instructor jobs 6,260 open jobs
- Electrical Engineering Specialist jobs 42,123 open jobs
- Travel Specialist jobs 82,311 open jobs
- Translator jobs 18,843 open jobs
- General Laborer jobs 34,692 open jobs
- Travel Agent jobs 60,916 open jobs
- Sports Teacher jobs 485 open jobs
- Traffic Specialist jobs 62,412 open jobs
- Model jobs 554,766 open jobs
- Instructor jobs 245,134 open jobs
- Art Teacher jobs 9,759 open jobs
- Laborer jobs 17,252 open jobs
- General jobs 1,321,805 open jobs
- Coach jobs 246,275 open jobs
- Manager jobs 2,003,890 open jobs
- Representative jobs 557,401 open jobs
- Operator jobs 394,243 open jobs
- Teacher jobs 204,531 open jobs
- Education Manager jobs 81,185 open jobs
- Jeweler jobs 51,824 open jobs
- Sports Coach jobs 8,482 open jobs
- Artist jobs 56,032 open jobs
- Work Student jobs 168,149 open jobs
- Personal Trainer jobs 6,894 open jobs
- Psychologist jobs 265,080 open jobs
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More